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GENERAL INFORMATION
This website is operated by Kaizen Care OU. Throughout the site, the terms "we," "us," and "our" refer to Kaizen Care OU. Kaizen Care provides this website, including all information, tools, and services available on this site for you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site or purchasing something we offer, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, suppliers, customers, merchants, or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current services will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to review this page periodically for changes. Your continued use of the website or access to it after any changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1: ONLINE STORE TERMS
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any viruses, worms, or destructive code.
Failure to comply with or violation of any of the Terms will result in the immediate termination of your services.

SECTION 2: GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason and at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, the use of the service, or access to the service, or any contact on the website through which the service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3: ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5: PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy: [LINK TO RETURN POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of any color on your computer monitor will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any of the products or services that we offer. Product descriptions or prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6: BILLING AND ACCOUNT INFORMATION ACCURACY
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders using the same billing or shipping address. In the event we modify or cancel an order, we will attempt to notify you by contacting you via email or the billing address or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Return Policy.

SECTION 7: OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk, and you should ensure that you are familiar with and approve of the terms on which the third-party providers offer these tools.
We may also, in the future, offer new services or features through the website (including the release of new tools and resources). Such new features or services will also be subject to these Terms of Service.

SECTION 8: THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these websites, nor do we guarantee or assume any liability for any third-party materials or websites, or any other materials, products, or services of third parties.
We are not responsible for any damages or harm related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the third-party.

SECTION 9: USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are not and will not be obligated (1) to maintain the confidentiality of any comments; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, is illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes the intellectual property of any party or these Terms of Service.
You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain defamatory, unlawful, abusive, or obscene material, or viruses or other malicious code that could affect the operation of the Service or any related website in any way. You may not use a false email address, impersonate another person, or mislead us or third parties as to the origin of the comments. You are solely responsible for the comments you make and their accuracy. We are not responsible for any comments posted by you or any third.

SECTION 10: PERSONAL INFORMATION
The sending of personal information through the store is governed by our Privacy Policy, which can be viewed at Privacy Policy.

SECTION 11: ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping charges for products, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any service or related website information is inaccurate, at any time and without prior notice (even after you have submitted your order).
We do not commit to updating, modifying, or clarifying service information or any related websites, including, without limitation, pricing information, unless required by law. No date specified for updating or revision applied on the service or any related website should be taken to indicate that all information on the service or any related website has been modified or updated.

SECTION 12: PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any illegal purpose;
(b) to request others to perform or participate in any illegal act;
(c) to violate any local, international, federal, provincial, or state regulation, rule, law, or ordinance;
(d) to infringe or violate our intellectual property rights or those of others;
(e) to harass, abuse, insult, harm, defame, slander, belittle, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to send false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or any related website, other websites, or the internet;
(h) to collect or track the personal information of others;
(i) to send spam, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, or secure, nor that it will be error-free.
We do not guarantee that the results that may be obtained from using the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice.
You expressly agree that your use of the Service, or your inability to use it, is at your own risk. The Service and all products and Services delivered to you through the Service are provided (unless stated otherwise) “as is” and “as available” for your use, without any representation, warranty, or condition of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case will Kaizen Care, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, loss of profits, loss of income, loss of savings, loss of data, replacement costs, or any similar damage, whether in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any Services or products purchased through the Service, or any other claim related in any way to your use of the Service or any product, including, without limitation, any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or made available through the Service, even if we have been advised of the possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the fullest extent permitted by law.

SECTION 14: INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Kaizen Care and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your violation of these Terms of Service or the documents incorporated by reference, or your violation of any law or the rights of a third party.

SECTION 15: SEVERABILITY
If any provision of these Terms of Service is determined to be illegal, void, or unenforceable, such provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable provision will be considered severed from these Terms of Service; such determination will not affect the validity and enforceability of the remaining provisions.

SECTION 16: TERMINATION
The obligations and responsibilities of the parties incurred prior to the termination date of this agreement will remain in effect for all purposes.
These Terms of Service will remain in effect unless and until you or we terminate them. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If, at our sole discretion, you fail to comply or we suspect you have failed to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain responsible for all amounts due up to and including the termination date; or, as a result, we may deny you access to our Services (or any part thereof).

SECTION 17: ENTIRE AGREEMENT
Failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.
These Terms of Service and any operating policies or rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, replacing any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any version of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting party.

SECTION 18: GOVERNING LAW
These Terms of Service and any agreement by which we provide you Services will be governed by and construed in accordance with the laws of Estonia.

SECTION 19: CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or Service after the posting of any changes to the Terms of Service constitutes acceptance of those changes.

SECTION 20: CONTACT INFORMATION
Questions about the Terms of Service should be sent to info@kaizen-care.com.
Our contact information is as follows:
Kaizen Care OÜ
info@kaizen-care.com
Endla 4, 10142 Tallinn, Estonia
16965053
EE102760701