Kaizen has proven to be beneficial in addressing major skin problems by reducing bacteria. Contributes to improving and preventing:

• Acne Vulgaris (Breakouts, Acne, Pimples): Reduces breakouts by creating an antibacterial environment with silver technology.
• Dry and oily skin: benefits dry and oily skin by being soft and retaining moisture without clogging pores.
• Pimples: Antibacterial resistance prevents pimples by reducing bacteria that could contribute to their development.
• Skin inflammation: reduces inflammation by inhibiting microorganisms and reducing friction with the skin.

In addition, it improves collagen retention and regulates fat production, providing maximum care for skin health.

Kaizen guarantees smooth gliding, avoiding scratches and stretching common in other fabrics. With the silver treatment, it surpasses conventional silk by eliminating 99.7% of bacteria. It is unique. An incomparable experience!

Excellent question! Kaizen's advanced silver ion technology works to eliminate two key types of bacteria: Cutibacterium acnes and Staphylococcus aureus, both closely related to common acne!

Although it doesn't stop hormonal breakouts, it creates a healthier environment for the skin. Kaizen silk, not clogging pores or absorbing moisture, provides the best place to lay your skin.

Yeah! Kaizen case is 100% safe for everyone. We have clinically demonstrated its safety and effectiveness through testing by SGS, the world's leading inspection, verification, testing and certification company.

Safe for:

• Pregnant women
• Children
• People with sensitive skin

In addition, it is hypoallergenic, without causing allergic reactions, designed for sensitive skin. Trust the quality of Kaizen for a peaceful rest.

Kaizen products are made with 100% Mulberry Silk, 22 Momme (6A rating, highest possible), treated with antibacterial silver ions (reducing bacteria by 99.7%). Momme measures the weight and density of silk, and grade 6A indicates the finest, purest quality. The manufacturing process is long and meticulous, making it a unique craft.

Yes, our product is ethically manufactured (Oeko-Tex®️ certified) and no animal testing is performed.

The effectiveness of the treatment lasts for 18 months (80% effectiveness). Starting at month 7.5, it will decrease by 5% every 3 months, based on washing every 10-15 days.

! Silver ion technology works to eliminate two main types of bacteria, Cutibacterium acnes (C. acnes) [1] and Staphylococcus aureus (S. aureus) [2]

Both bacteria have been linked to acne vulgaris (acne common), which causes pimples, inflamed skin, clogged pores, red papules, and glands. [3] [4] It has been proven in the following studies:

[1] https://www.ncbi.nlm.nih.gov/books/NBK83685/

[2] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3503376/

[3] https://pubmed.ncbi.nlm.nih.gov/23375548/

[4] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2292600/

For optimal care of your Kaizen cover, follow these instructions:

• Delicate machine or hand wash (cold setting).
• Use neutral pH detergent.
• Avoid bleach to preserve the quality of the material.
• Air dry, not in the dryer.
• Do not dry clean with trichlorethylene.
• Iron at low temperature if necessary.

Additionally, unlike cotton covers that are washed every 3 days, the Kaizen cover is recommended to be washed every 10 to 15 days.

Regarding detergent, we currently do not have a specific recommended brand. The essential thing is to opt for a neutral pH detergent. This characteristic is essential to preserve the quality of the material.

Shipping to Spain:

• Processing: 1 business day (2 days on weekends).
• Spanish Peninsula: 48 - 72 hours (business days)
• Canary or Balearic Islands: Between 3 and 4 days.

International deliveries:

• Europe: 2-5 business days.
• International Orders: 5-7 business days (depending on location).

In specific cases, due to high demand (Black Friday, Christmas, etc...) or logistics issues, shipping may take longer than stipulated.

For any modification, contact info@kaizen-care.com with the order number and correct address. Once shipped, we cannot change the delivery address.

The customer assumes responsibility in case of loss due to incorrect address.

If you do not provide the correct address before shipping, without immediate notification, and the package cannot be delivered due to the incorrect address, a refund will not be issued.

*In the event that at the time of delivery of the order it is not possible to contact the customer, it is notified via mailbox and if the package is not collected from the notified office within 10 days, it will be sent to the factory again, having lost said package without option. to refund.

*If the shipment has already been made, it will not be possible to change the delivery address since shipments are delivered by external Kaizen Care companies and we do not have the power to change the delivery address once the order has been sent. from the warehouse, so the customer is responsible for the loss of the package if they have not indicated the correct address, have moved house or similar.

To request any information or concerns regarding shipping and delivery, please contact us at info@kaizen-care.com

Too easy. You have 30 days from receipt of the order to make returns. After this period, returns will not be accepted.

To initiate a return, you can contact us at info@kaizen-care.com . We'll send you a return shipping label, along with instructions on how and where to send your package.

In case of return, shipping costs are the responsibility of Kaizen, as we offer a free 30-day guarantee. Our team will review the application and send instructions if approved. Items must be in their original packaging and unused.

Used products will not be accepted. We reserve the right to deny any return.

If the product is damaged, please contact our customer service team at info@kaizen-care.com to initiate the return process. Provide the following information:

• Order number
• Video or photo of the damaged product

Processing returns may take up to 10 business days from the day we receive your return. For returned items, a full refund will be credited.

We allow the modification or cancellation of an order as long as it has not been shipped from the warehouse. To do so, send an email to info@kaizen-care.com indicating your order number and your request. Your personal advisor will be happy to help you.